Introduction
At Novacrux Consulting, we are committed to providing quality services and safeguarding the privacy of our clients’ data, including that of our website users and our business prospects. We do not collect data unnecessarily and this policy outlines our ongoing obligations to you in respect to how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Why we collect data
We collect information for the primary purpose of providing our consulting services to you. We also collect information for us to communicate with clients and prospects, to report on market trends, and to improve on our service offering.
When we collect information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Type of information we collect
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers. In addition, we may collect information about employee rewards as part the consulting service we provide.
Personal Information is obtained in many ways including by interviews, correspondence, by telephone, by email, via our website (novacrux.com.au), from your website, from media and publications, from other publicly available sources, and from social media platforms (including from connections in a business or friendship capacity).
Sensitive information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of trade union or other professional body, criminal record, or health information. Sensitive information will be used by us only for the purposes for which it was obtained and only with your consent; or where required or authorised by law.
Disclosure of information
Your Personal Information may be disclosed with third parties where required or authorised by law, where you consent to the use or disclosure, where it is necessary as part of our working relationships with you, to fulfil contracts with you, or where we have another legitimate interest in doing so. We do not sell your data to any third parties.
Security of information
We take data security seriously given the nature of our work. We have put in place actions to safeguard data and to keep it secure. We do not have control over the data that is transmitted to us by email or other electronic means. We suggest that you do not transfer any sensitive information in this way. Where sensitive or confidential information is to be transferred, we request that appropriate encryption is put in place before transferring the data.
Our website uses an SSL certificate to ensure client data is protected, however, we request that any sensitive data is not transferred over the website.
How long we retain your data
We retain data no longer than necessary to provide the services we offer and to comply with any legal or reporting requirements, including any accounting requirements.
When your Personal Information is no longer needed for the purposes for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Accessing your information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. To protect your Personal Information and comply with legislation, we will need to verify your identity before releasing any data.
You will not have to pay a fee to access your Personal Information, however we may need to charge a reasonable fee for administrative costs if your request for access is considered manifestly unfounded or excessive.
Other websites and links
Articles on this site may include embedded content (e.g., images, videos, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. We have no control over the activity of any linked websites or of the content contained in them. We suggest you look at the privacy policy of any linked site before entering them.
Use of Cookies
Cookies are small data files stored in your computer. We use only a minimal number of cookies to ensure that our website functions and gives you the best user experience.
Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, we suggest you set your browser preferences to reject all cookies before accessing our website.
Use of analytics tool
We use website analytics tool (e.g., Google Analytics), from time to time, to track and analyse how you interact with our website. We use the data from this service to help us improve our website content and make it more relevant to our service users.
Changes or updates
We may need to change or update this privacy policy from time to time. When the policy is updated or changed, it will be uploaded to our website.
This privacy policy is effective as of 1 July 2024.